{"rewrite":{"id":"r_d0d6da7aa165a63675ca7765","clusterId":"c_59793e5f658d70250819d692","slug":"xbox-chief-says-refurbished-console-program-will-expand-to-ease-supply-shortage","model":"deepseek-v4-1-flash","headline":"Xbox Chief Says Refurbished Console Program Will Expand to Ease Supply Shortage","summary":"Asha Sharma, head of Xbox at Microsoft, said on X that console sales remain constrained by supply, with more demand than consoles available. She said the company is working to get more consoles into players' hands, including through an expanded refurbishment program. Microsoft did not disclose details of the expansion. Sharma also said Q1 Xbox revenue declined 2% year over year, compared with a 10% decline a quarter earlier.","whyItMatters":"Microsoft is naming refurbished hardware as a way to meet holiday demand because new console supply cannot keep up, an admission that the shortage is not resolving on its own.","webCardHtml":"\u003cp\u003eSharma\u0026#39;s post pairs the refurbishment plan with the quarter\u0026#39;s numbers: a 2% year-over-year decline in Xbox revenue, narrower than the 10% drop a quarter before. She said Minecraft and World of Warcraft set records, Call of Duty had its most acclaimed release in more than a decade, and PC platform revenue grew by double digits. The consoles themselves are the weak link. Certified refurbished units are recovered from returns, trade-ins and initial defects, then repaired and sold through the Microsoft Store and authorized retailers. How far the program will expand, and how many units it can add, is not yet public.\u003c/p\u003e","blueskyPost":"Xbox's Asha Sharma says console supply still trails demand and the certified refurbished program will expand to help. No details on the scale. She also reported Xbox revenue down 2% year over year in Q1, better than the prior quarter's 10% drop.","twitterPost":"Xbox head Asha Sharma says supply still trails demand for consoles, and the certified refurbished program will expand to help. No details on scale. Q1 Xbox revenue fell 2% year over year, versus 10% a quarter earlier.","threadsPost":null,"newsletterBlurb":"Asha Sharma said on X that Xbox console sales remain supply-constrained and that Microsoft will expand its certified refurbished program. She gave no details on the expansion. In the same post she reported Xbox revenue down 2% year over year in Q1, compared with a 10% decline a quarter earlier.","attributionJson":"[{\"source\":\"GAME Watch (Impress)\",\"url\":\"https://game.watch.impress.co.jp/docs/news/2152208.html\",\"title\":\"Xbox Promises Further Expansion of Officially Certified Refurbished Consoles; This Holiday Season, the Trend of Using Refurbished Units to Make Up for Console Supply Shortages Becomes Clear\"}]","lintFlagsJson":null,"lintHits":0,"costUsd":0,"inputTokens":4996,"outputTokens":711,"status":"published","repairAttempts":0,"nextRepairAt":null,"factsAttemptedAt":1793246668,"createdAt":"2026-10-29T03:59:25.000Z","publishedAt":"2026-10-29T04:03:25.000Z","updatedAt":"2026-10-29T04:03:25.000Z"},"cluster":{"id":"c_59793e5f658d70250819d692","canonicalTitle":"XBOX、公式認定中古機の更なる強化を表明。今年のホリデーシーズンはゲーム機の供給不足を中古で補う流れが鮮明に","representativeArticleId":"a_4ec4f8b9bd2ff6ca315254a2","sourceCount":1,"writtenSourceCount":1,"writeAttempts":0,"isSolo":true,"entitiesJson":"{\"anime_titles\":[],\"manga_titles\":[],\"work_titles\":[\"Xbox\"],\"studios\":[\"Microsoft\"],\"people\":[\"Asha Sharma\"],\"type\":\"business\",\"domain\":\"games\",\"is_roundup\":false}","contentType":"news","status":"published","firstSeenAt":"2026-10-29T03:24:57.000Z","lastSeenAt":"2026-10-29T03:24:57.000Z","updatedAt":"2026-10-29T04:03:25.000Z"},"attribution":[{"source":"GAME Watch (Impress)","url":"https://game.watch.impress.co.jp/docs/news/2152208.html","title":"XBOX、公式認定中古機の更なる強化を表明。今年のホリデーシーズンはゲーム機の供給不足を中古で補う流れが鮮明に"}],"entities":{"anime_titles":[],"manga_titles":[],"work_titles":["Xbox"],"studios":["Microsoft"],"people":["Asha Sharma"],"type":"business","domain":"games","is_roundup":false},"keyFacts":["Asha Sharma, head of Xbox, said on X on October 28, 2026, that console sales remain constrained by supply.","Sharma said Microsoft is working to get more consoles to players, including through an expanded refurbishment program.","Microsoft did not disclose details of the expanded refurbishment program.","Sharma said Xbox revenue declined 2% year over year in Q1, compared with a 10% decline a quarter earlier.","Certified refurbished Xbox consoles are sold through the Microsoft Store and authorized retail shops."],"pageLinks":{"healthSlugs":["xbox","microsoft","asha-sharma"],"storySlugs":[],"entities":[{"slug":"xbox","supported":3,"disputed":0,"contradicted":0,"unverified":16,"overall":"green","story_count":18,"has_dossier":true},{"slug":"microsoft","supported":4,"disputed":0,"contradicted":0,"unverified":29,"overall":"green","story_count":29,"has_dossier":true},{"slug":"asha-sharma","supported":1,"disputed":0,"contradicted":0,"unverified":5,"overall":"green","story_count":6,"has_dossier":true}],"stories":[],"entitiesOk":true,"storiesOk":true}}