{"rewrite":{"id":"r_9826318b27cce836238046d3","clusterId":"c_229efc153eea657a1fcce193","slug":"klab-and-next-ninja-detail-global-game-operations-at-game-future-summit-2026","model":"deepseek-v4-flash","headline":"KLab and Next Ninja Detail Global Game Operations at GAME FUTURE SUMMIT 2026","summary":"At GAME FUTURE SUMMIT 2026, KLab and Next Ninja shared practical strategies for overseas expansion and AI utilization. KLab's Toshi Fujiyoshi detailed how Captain Tsubasa: Dream Team achieved high sales in Asia, Europe, and the Middle East through simultaneous global release, Discord community management, and offline world tournaments. Next Ninja's Seiko Yamagishi emphasized direct fan engagement. The panel also revealed that AI has automated 86% of customer support work, cutting response time from five days to five minutes.","whyItMatters":"The panel provided concrete examples of how hands-on community engagement and AI-driven automation are reshaping global game operations, moving beyond theory to measurable results.","webCardHtml":"\u003cp\u003eThe panel, held on June 3 at Bellesalle Garden Shibuya, featured Akira Morishita of HARS GLOBAL, Toshi Fujiyoshi of KLab, and Seiko Yamagishi of Next Ninja. Fujiyoshi explained that KLab\u0026#39;s Captain Tsubasa: Dream Team, released in 2017, targeted Asia, Europe, and the Middle East from the start with thorough localization. The company built close-knit communities via Discord and held offline world tour events before the pandemic. World tournaments began in 2019 and continue. Yamagishi stressed that taking staff to local sites and holding dinner meetings with users is the best defense against black-box issues in long-running titles. In the second half, the discussion turned to AI: Next Ninja has automated 86% of customer support work, reducing account recovery from five days to five minutes, while keeping creative decisions human-led.\u003c/p\u003e","blueskyPost":"At GAME FUTURE SUMMIT 2026, KLab and Next Ninja shared how Captain Tsubasa: Dream Team's global success came from simultaneous release, Discord communities, and offline world tours. AI now handles 86% of CS work, cutting response time from 5 days to 5 minutes.","twitterPost":"At GAME FUTURE SUMMIT 2026, KLab and Next Ninja detailed global game ops: simultaneous release, Discord communities, offline world tours, and AI automating 86% of CS work (5 days to 5 minutes).","threadsPost":null,"newsletterBlurb":"KLab and Next Ninja took the stage at GAME FUTURE SUMMIT 2026 to share real-world strategies for overseas expansion and AI integration. KLab's Toshi Fujiyoshi highlighted how Captain Tsubasa: Dream Team's simultaneous global release and hands-on community management drove sales in Asia, Europe, and the Middle East. Next Ninja's Seiko Yamagishi added that direct fan engagement is key, while AI has automated 86% of customer support, slashing response times from five days to five minutes.","attributionJson":"[{\"source\":\"GameBusiness.jp\",\"url\":\"https://www.gamebusiness.jp/article/2026/07/13/27443.html\",\"title\":\"Overseas Expansion of Games and AI Utilization Changing the Workplace: Practical Knowledge of Global Operations from KLab and Next Ninja\"}]","lintFlagsJson":null,"lintHits":0,"costUsd":0,"inputTokens":4195,"outputTokens":1612,"status":"published","repairAttempts":0,"nextRepairAt":null,"factsAttemptedAt":1783932220,"createdAt":"2026-07-13T08:36:42.000Z","publishedAt":"2026-07-13T08:37:28.000Z","updatedAt":"2026-07-13T08:36:42.000Z"},"cluster":{"id":"c_229efc153eea657a1fcce193","canonicalTitle":"ゲームの海外展開と、現場を変えるAI活用――KLab・ネクストニンジャが語るグローバル運営の実践知","representativeArticleId":"a_e7ced41578ac549e1007cc35","sourceCount":1,"writtenSourceCount":1,"writeAttempts":0,"isSolo":true,"entitiesJson":"{\"anime_titles\":[],\"manga_titles\":[],\"work_titles\":[],\"studios\":[\"KLab\",\"Next Ninja\"],\"people\":[\"Toshi Fujiyoshi\",\"Seiko Yamagishi\"],\"type\":\"news\",\"domain\":\"games\",\"is_roundup\":false}","contentType":"news","status":"published","firstSeenAt":"2026-07-13T08:00:03.000Z","lastSeenAt":"2026-07-13T08:00:03.000Z","updatedAt":"2026-07-13T08:37:29.000Z"},"attribution":[{"source":"GameBusiness.jp","url":"https://www.gamebusiness.jp/article/2026/07/13/27443.html","title":"ゲームの海外展開と、現場を変えるAI活用――KLab・ネクストニンジャが語るグローバル運営の実践知"}],"entities":{"anime_titles":[],"manga_titles":[],"work_titles":[],"studios":["KLab","Next Ninja"],"people":["Toshi Fujiyoshi","Seiko Yamagishi"],"type":"news","domain":"games","is_roundup":false},"keyFacts":null}